CRA faces mounting criticism as bureaucracy costs soar
The federal government is under renewed fire over the size and performance of Canada’s bureaucracy, as frustrations grow with delays at the Canada Revenue Agency and new data points to soaring costs.
The federal government is under renewed fire over the size and performance of Canada’s bureaucracy, as frustrations grow with delays at the Canada Revenue Agency and new data points to soaring personnel costs.
Finance Minister François-Philippe Champagne told MPs this week that call centre wait times and service delays at the CRA…




