Auditor General: CRA grew bigger but served Canadians worse
The Canada Revenue Agency has ballooned in size since the pandemic’s onset, yet its service to Canadians has plummeted, new reports from the Auditor General and taxpayer advocates reveal.
The Canada Revenue Agency has ballooned in size since the pandemic’s onset, yet its service to Canadians has plummeted, new reports from the Auditor General and taxpayer advocates reveal.
In her fall report to Parliament, Auditor General Karen Hogan revealed that despite adding more than 1,000 contact centre agents since 2019, the CRA’s pho…
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